engati - Issue Affecting RCS Broadcast Messages – Incident details

Issue Affecting RCS Broadcast Messages

ResolvedDegraded performance2 hours 35 minutes

Affected

RCS Services

Degraded performance from 10:13 AM to 12:49 PM

RCS messaging

Degraded performance from 10:13 AM to 12:49 PM

  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC

    We’re currently facing a problem with sending broadcast messages via the RCS channel, caused by an issue with the VI APIs we rely on. Our team is working to resolve this as quickly as possible. Thank you for your patience.