engati - WhatsApp Messaging Service issue – Incident details

WhatsApp Messaging Service issue

ResolvedMajor outage2 minutes

Affected

WhatsApp Services

Major outage from 2:04 PM to 2:07 PM

WhatsApp Calling API

Major outage from 2:04 PM to 2:07 PM

  • ResolvedUTC
    This incident has been resolved.
  • InvestigatingUTC

    We are currently aware of an issue impacting WhatsApp messaging due to an endpoint issue on our BSP provider’s end.

    Our engineering team is actively investigating the issue and working closely with the provider to resolve it as quickly as possible. We’ll share another update as soon as we have more information.