Template Syncing Issue

Affected

WhatsApp Services

WhatsApp Templates

Engati BSP

ResolvedSeptember 23, 2026 at 12:58 PMUTC
This incident has been resolved.
MonitoringSeptember 23, 2026 at 11:35 AMUTC
We implemented a fix and are currently monitoring the result.
IdentifiedSeptember 23, 2026 at 4:30 AMUTC
The team has identified an issue affecting template syncing. We are currently investigating the cause and working on a resolution.
We’ll provide another update as soon as we have more information.

engati - Template Syncing Issue – Incident details