engati - Notice history

RCS Services experiencing partial outage

Admin Portal (agents.engati.ai) - Operational

100% - uptime
Mar 2026 · 99.84%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Bots (All channels) - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

WhatsApp Services - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

RCS Services - Partial outage

99% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 98.08%
Mar 2026
Apr 2026
May 2026

META infrastructure - Operational

100% - uptime
Mar 2026 · 100.0%Apr · 100.0%May · 100.0%
Mar 2026
Apr 2026
May 2026

Notice history

May 2026

Engati: Scheduled Maintenance
  • Completed
    May 09, 2026 at 4:30 AM
    Completed
    May 09, 2026 at 4:30 AM
    Maintenance has completed successfully
  • In progress
    May 08, 2026 at 11:30 PM
    In progress
    May 08, 2026 at 11:30 PM
    Maintenance is now in progress
  • Planned
    May 08, 2026 at 11:30 PM
    Planned
    May 08, 2026 at 11:30 PM

    To improve platform reliability and performance, we will be conducting scheduled maintenance during the window below:


    Time: 8th May 2026, 11:30 PM – 9th May 2026, 4:30 AM UTC (5:00 AM - 10:00 AM IST, 9th May)

    Impact during the maintenance window

    During this time, the Engati web portal and all bots/assistants will be unavailable for agents, customers, and end users.

    What you can expect

    • Web Portal: A maintenance page will be displayed when users attempt to access or sign in to the application

    • Mobile App: The Engati app will not be accessible for support agents during sign-in

    • Website Widget (Website Agent): The widget will not be visible to website visitors

    • Other Channels (Agents/Assistants): Bots will not respond, and messages sent by end users during this window will not be stored

    We apologize for the temporary inconvenience and appreciate your patience.

    For any questions, please contact support@engati.ai.

Apr 2026

Embedded Signup issue
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Meta has reported an issue causing significant disruptions impacting Embedded Signup.

    Their engineering teams have identified the root cause and are currently deploying a fix. We will share another update as soon as more information becomes available.

    In the meantime, please refer to the Meta Status Page and subscribe for real-time updates.

Mar 2026 to May 2026

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