engati - Notice history

We are facing slowness in bot responses.

Bots and portal experiencing high response times. Update: Root cause identified and has been patched to avoid recurrence

A major outage was noticed on the Engati portal as well as bots across all channels which has now been rectified. All services should work as usual. Update: Root cause identified for the unexpected outage as a race condition related to broadcasts and has been patched to avoid recurrence.

Portal and bots are down. We are investigating the issue Update: Root cause identified for the unexpected outage as a race condition related to campaigns and has been patched to avoid recurrence.

High response time and slowness noted on the portal. The team is actively working on it

Team is actively investigating the issue

Team is actively investigating the issue