engati - Notice history

We're currently experiencing an outage affecting the Broadcast Analytics service. Our technical team is actively investigating the issue. We'll share updates as soon as more information becomes available. Thank you for your patience.

We are currently experiencing issues with the file upload feature, AI agents (voice/text) due to a partial outage with our file upload provider, Cloudflare. If you are affected by this, please reach out to us at support@engati.com for assistance.

The portal and bot functionalities were temporarily impacted due to downtime at our cloud service provider (AWS). The issue has now been resolved, and all services are running normally.

We noticed that the messages tab was temporarily not loading user chat history. This was due to our weekly deployment. The issue has now been resolved, and you should be able to access the chat history without any further disruptions.

The website bots were not functioning. We have implemented a fix to address the issue and it is resolved now.