Notice history

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Mar 2025

Apr 2025

May 2025

Resolved
May 28, 2025 at 12:52 PM
Resolved
May 28, 2025 at 12:52 PM
META has confirmed that the issue has been resolved, as updated on their status page: https://metastatus.com/whatsapp-business-api.
Update
May 28, 2025 at 12:50 PM
Update
May 28, 2025 at 12:50 PM
The Meta Engineering team has identified the root cause of the issue and is diligently working towards a solution. We will provide another update as soon as additional information is available from Meta.
Investigating
May 28, 2025 at 9:42 AM
Investigating
May 28, 2025 at 9:42 AM
We are aware of an issue that impacts the sending of carousel templates. The error message is: "Carousel template messages require interactive template to be enabled." We are monitoring the situation closely and awaiting Meta's response. Meta status page: https://metastatus.com/whatsapp-business-api

No notices reported this month

Resolved
March 26, 2025 at 11:54 AM
Resolved
March 26, 2025 at 11:54 AM
The incident has been resolved
Investigating
March 26, 2025 at 9:28 AM
Investigating
March 26, 2025 at 9:28 AM
We are aware of an issue that is impacting the creation of message templates. Dialog 360 is currently investigating it. We'll update again as soon as we have more information.

Resolved
March 13, 2025 at 4:37 AM
Resolved
March 13, 2025 at 4:37 AM
The incident has been resolved
Investigating
March 12, 2025 at 6:46 AM
Investigating
March 12, 2025 at 6:46 AM
META is currently experiencing some disruptions that impact receiving incoming messages on WhatsApp Cloud API. This issue started on March 5th at 8 AM GMT, and their engineering teams are investigating it. We will provide an update if additional information is available. Meta status page: https://metastatus.com/whatsapp-business-api

Mar 2025 to May 2025

engati - Notice history