engati - Notice history

All systems operational

Admin Portal (agents.engati.ai) - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Bots (All channels) - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

WhatsApp Services - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

RCS Services - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

META infrastructure - Operational

100% - uptime
Mar 2024 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2024
Apr 2024
May 2024

Notice history

May 2024

No notices reported this month

Apr 2024

No notices reported this month

Mar 2024

Delay in message responses
  • Update
    Update

    The issue has been fixed and all systems continue to be stable. Please reach out to support@engati.com for any questions related to the incident.

  • Update
    Update

    The team has identified the issue, and applied a fix for the same. All messages continue to work fine across all channels now. The team is constantly monitoring the system. Thank you for your patience and Apologies for the inconvenience caused.

  • Investigating
    Investigating

    Due to some unexpected issues in the underlying infrastructure, we saw delays in messages being sent to users on WhatsApp, and Instagram. The impact is limited to WhatsApp, and Instagram channels. All Admin functionality, and other channels should be working fine.

Mar 2024 to May 2024

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For any issues or feedback, reach out to us at support@engati.ai.